商务谈判实例(一)
Dan Smith是一位美国的健身用品经销商,此次是Robert Liu第一回与他交手。就在短短几分钟的交谈中,Robert Liu既感到这位大汉粗犷的外表,藏有狡兔的心思??他肯定是沙场老将,自己绝不可掉以轻心。双方第一回过招如下:D: I'd like to get the ball rolling(开始)by talking about prices. R: Shoot.(洗耳恭听)I'd be happy to answer any questions you may have. D: Your products are very good. But I'm a little worried about the prices you're asking. R: You think we about be asking for more?(laughs) D: (chuckles莞尔) That's not exactly what I had in mind. I know your research costs are high, but what I'd like is a 25% discount. R: That seems to be a little high, Mr. Smith. I don't know how we can make a profit with those numbers. D: Please, Robert, call me Dan. (pause) Well, if we promise future business??volume sales(大笔交易)??that will slash your costs(大量减低成本)for making the Exec-U-ciser, right? R: Yes, but it's hard to see how you can place such large orders. How could you turn over(销磬)so many? (pause) We'd need a guarantee of future business, not just a promise. D: We said we wanted 1000 pieces over a six-month period. What if we place orders for twelve months, with a guarantee? R: If you can guarantee that on paper, I think we can discuss this further.
-
秘书接待礼仪案例分析(精选3篇)
秘书接待礼仪案例分析篇1潜在的生产力某省自然资源丰富,有茂密的森林、大型的矿床、独具特色的物产、理想的区位。但由于历史的原因,其社会经济基础相当薄弱,这就制约他们经济的腾飞。改革开放后,该省筑巢引凤,广交天下朋友们,共同开发他们的丰富宝藏。该省接待部门...
-
接待礼仪试卷(精选3篇)
接待礼仪试卷篇1一.单项选择题1商务礼仪的首要问题是A.尊重为本B.规范为本C.友善为本D.招待为本答案:A2商务礼仪的基本特征之一是A.针对性B.规范性C.制度性D.强制性答案:B3休闲场合可着A.制服B.运动装C.礼服D.套装答案:B4职场可以交谈的内容A.国家秘密B.私人问题C...
-
商务礼仪与沟通案例分析(通用19篇)
商务礼仪与沟通案例分析篇1英国某啤酒公司的副总裁在去南美作商务旅行时,接到总部的传真,要他在归途顺便去牙买加和当地一家甜酒出口公司的经理谈生意。但问题是他没有去牙买加作公务旅行的签证,想临时办一个,时间又来不及。于是,他只好以旅游者的身份来到金斯敦的...
-
关于商务礼仪的精选经典小故事
商务礼仪是各个国家都十分重视的礼仪,不知道大家有没有看过有关商务礼仪的小故事呢,虽然只是故事,但其中的道理是很直白的。一、商务礼仪小故事精选1、一口痰事件某制药厂濒临倒闭,政府牵手为他们引进德国投资,就在鉴约之前,德国总裁到该厂视察,该厂长陪同参观车间,就...